Responsible Gaming
Gaming Should Be Entertainment
At Luckywave, we believe that casino gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. If you find yourself viewing gambling as income or a solution to money troubles, it may be time to seek support.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in casino gaming. We are committed to preventing underage gambling and will verify your age before allowing access to our platform.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, it may indicate problem gambling:
- Chasing losses by gambling with more money to recover what you've lost
- Hiding or lying about the amount of time or money spent gambling
- Neglecting family, work, or personal responsibilities due to gambling
- Feeling anxious, irritable, or unable to control urges to gamble
- Borrowing money or using credit to fund gambling
- Experiencing mood swings linked to gambling wins and losses
- Failed attempts to reduce or stop gambling
- Gambling to escape stress, anxiety, or negative emotions
Self-Help Tools
Luckywave provides tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose
- Reality Checks: Receive notifications during gaming sessions to remind you of time and money spent
- Self-Exclusion: Exclude yourself from your account for a set period or permanently
- Account Closure: Close your account at any time if you wish to stop playing
We encourage you to use these tools proactively to ensure your gaming remains safe and enjoyable.
Support Organisations
If you or someone you know needs help with problem gambling, please contact one of these trusted organisations:
United Kingdom
- GamCare: www.gamcare.org.uk — Free, confidential support and counselling for problem gambling
- GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling
- National Problem Gambling Clinic: NHS-funded treatment available through your GP
International Support
- Australia: Gambling Help Online — www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council — www.responsiblegambling.org
- United States: National Council on Problem Gambling — www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de
Get Help Today
If you experience signs of problem gambling, please reach out for support. There is no shame in seeking help, and trained professionals are available to assist you confidentially, free of charge. Contact GamCare or GamStop today — your wellbeing is our priority.